Executive Committee Members

Mr. Bhaswar Roy Chowdhury,

Head of Claims,

Tata AIA Life Insurance Company Ltd.

He has 22 years of experience in the life insurance industry, both in the public sector and private sector. He has worn many hats in his long career including Group Operations, IT, HR, Policy Servicing and Underwriting.

Mr. Ganesh Iyer,

B.Sc., Chartered Accountant (ACA),

President – Association of Insurance Claims Management.

  • Ganesh Iyer is a Graduate in Chemistry and a Chartered Accountant by profession and has around 20 years of experience with over 16 years in Life Insurance.
  • Ganesh Iyer is a Founder Member and President of Association of Insurance Underwriters of India [AIU] and also Founder President of Association of Insurance Claims Management of India [AiCM]. He is also a founder Executive Committee Member of Association of International Committee for Insurance Medicine, India [ICLAM].
  • Ganesh is an Insurance Expert for the Forensic Accounting & Fraud Prevention Course of the Institute of Chartered Accountants of India and Birla Institute of Management Technology (BIMTEC).
  • He has very recently started his own Insurance Consultancy & Advisory Services. Prior to this, he was associated with Kotak Life Insurance in the Senior Management. During his long stint of 16 + years in Kotak Life Insurance, Ganesh has been involved right from setting up of Internal Control systems, processes and departments in a start-up environment and during its growth phase and / or revamping / re-engineering new functions like Underwriting, Claims, Risk Control Unit, Process Excellence, Group Operations, Customer Value Management etc. This apart, he has also headed various portfolios like Process Assurance, Audits and Enterprise Risk Management, Management of Frauds & Risk Controls including field investigations & forensic cases, Projects Management & Operations Excellence and Business Information Security.
  • In his last role till June 2017, he worked as a Senior Vice President of Kotak Life Insurance, heading Customer Value Management, Business Analytics, Underwriting, Claims & Rural Business & Protection Strategy.
  • Apart from Insurance, he also has consultancy and / or audit experience of various industries like Manufacturing, Film Industry, Hospitality Industry, Construction Industry, BFSI Sector, Shipping Industry, Hospitals, NGOs, Government Organisations etc.

Mr. Girish Joshi,

Associate Director – Claims Services,

RGA Global Shared Services India Limited.

  • Girish is a veteran in Insurance Industry with 24 years of experience across Life Insurance & Reinsurance.
  • Girish collaborated with other Industry peers in formation of a ‘Claims Association’ and is a Founder Secretary of Association of Insurance Claims Management of India [AiCM].
  • He is a Commerce & Law graduate and is an Associate Member of Insurance Institute of India (III) and has completed intermediate level of Insurance Institute of Company Secretaries of India (ICSI)
  • Girish has earlier worked with Life Insurance Corporation (LIC) of India and Birla Sun Life Insurance (BSLI) spearheading critical functions of Claims & Risk Management, Group & Rural Operations, Business Solutions catering to Process Excellence, Risk & Quality Assurance, Projects & Vendor Management.
  • Besides winning other accolades for Birla Sun Life Insurance, Girish has been awarded the prestigious ‘Distinguished Achiever’ Award at the hands of Shri. Kumar Mangalam Birla, Chairman, Aditya Birla Group for Excellence in Claims & Risk Management.
  • He is currently working with RGA Global Shared Services India Limited as ‘Associate Director - Claims Services’.

Dr. Lakshmi Bansal,

Head of Claims,

Kotak Mahindra Old Mutual Life Insurance Co.

She has overall experience of 13 years in Life Insurance. She started her Insurance carrier a specialist medical underwriter then moved to Head medical networking where she was instrumental in setting up PAN India medical panel for pre-insurance medical check-ups and ensuring hassle-free pre-Insurance checks and monitoring quality of medical examination and medical centres. She has currently heading Claims Department for last 5 years and has achieved best service standard without compromising on the risk. In this role she has handled Claims Managements, Litigations, frauds and ensuring preventing measures to control frauds. She is also an ex-com member of Association of Insurance Claims Management.

Mr. Nimesh Jayanti Kanabar,

Vice President, Risk Control Unit,

Future Generali India Life Insurance Company Ltd.

Nimesh is a seasoned Insurance professional with total experience of 26 plus years of which 23 years have been in the Life Insurance space. He has a rich domain expertise in Life Insurance and has been associated with Companies of high repute both in public and private sector. He is currently the Vice President and Head of Risk Control Unit at Future Generali India Life Insurance Company Ltd.

On the academic front, Nimesh is a post graduate in Commerce stream from Mumbai University and is also a MBA with specialization in Marketing. He also holds dual Fellowships from Insurance Institute of India and Life Management Institute (LOMA). He has also completed his Associate Customer Services from LOMA. On General Insurance front, he has completed his Licentiate from Insurance Institute of India. He also holds a Diploma in Systems Management from NIIT.

Nimesh started his career during his college days as a Wealth Management advisor way back in 1991 and joined a public sector bank in 1992. His Life insurance innings began in 1993 when he joined the Life Insurance Corporation of India (LIC) while pursuing his graduation from Mumbai University. He was one of the youngest employee of LIC to be promoted as Assistant Administrative Officer. During his tenure with LIC, he has handled multiple roles in New Business, Underwriting, Policy Servicing, Claims and Office Administration. Along with roles in Operations, he has also handled assignments in Sales and has also conducted training sessions for agents and Sales Managers.

Post the opening up of the Insurance sector, Nimesh took up assignment with SBI Life Insurance Company Ltd in 2001 at pre-license stage. He was the founder member of the Company and played a pivotal role in building up systems and processes for going live in production environment. While he started his Operations journey with New Business and Underwriting, he went on to become the Head of Claims and Policy Servicing. In 2004, he took over a role with Tata AIA Life Insurance Company Ltd which included handling Health claims as well. He was also responsible for setting up a Claims technical unit for the Company. In 2006, Nimesh joined Future Generali India Life Insurance Company Ltd at pre-license stage. The role was challenging as the Company was focused on launching a mall-assurance model; something that was never done in the history of Life Insurance Industry then. He was a part of the project team responsible for streamlining systems and processes before launch of products in the market. He was also a part of the project team which launched the first ever over-the-counter mall-assurance product. Being the founder member, he got the opportunity to work in all areas of Operations. He has been the Head for multiple functions; key ones include Claims, Branch Operations, Persistency, Policy Servicing, Customer Service and Risk Control Unit. He is currently serving as Vice President and Head of Risk Control Unit. He is privileged for getting an opportunity to set up the Risk Control Unit in April 2015. He takes pride in being the founder member and the senior most employee in terms of vintage.

Mr. Sanjay Singh,

Head Claims,

HDFC Standard Life Insurance Co. Ltd.

He has an overall work experience of over 22 years in Life Insurance. He started his career in insurance in 1993 as AAO from LIC of India and after working there for 9 years moved to private space with Bajaj Allianz and BSLI. An Associate of Indian Institute of Insurance, he has handled various assignments in Branch Operations and Sales. He has been instrumental in creation of Fraud Detection Process in HDFC Life which has helped in putting multiple controls in risk management.

Ms. Veena Kotian,

Claims Expert, Vice President,

L&H Business Management, Swiss Re Mumbai.

Veena is a MBA in Marketing , a Fellow, Life Management Institute (FLMI) from LOMA & Associate from Insurance Institute of India. She has 7 years of experience in the claims management area and was instrumental in setting up the Claims Department for startups and have handled Group Operations and various other roles in private life insurance companies in India . She has been working with Swiss Re Services India Private Limited for over 8 years and heading Claims Department for India and Sri Lanka market and involved in Claims management, expert opinions, Training, conducting Seminars, Product development and various other activities. Veena is also the Founder member of the Association of Insurance Claims Management (AICM).

Mr. Ashutosh Rathi,

Am a Claim Specialist at Swiss Re since Dec’14. Have been in industry since 2004 having worked with Tata AIA, Future Generali and IndiaFirst.

Has been a part of the Claims function throughout my career and have contributed to Company’s success through abilities of prudent judgement of the case, networking with strong investigators and data analytics I am a Associate of LOMA and Commerce Graduate from Mumbai University

Mr. Deepak Panchal,

Chief Manager, Claims,

RGA India.

Deepak has worked in the Indian Life Insurance industry for over 10 years. He joined RGA in 2016. Prior to joining RGA, Deepak was Senior Claims Manager at ICICI Prudential, where his responsibilities included Claims and Risk Management of Life and Health products.

Deepak is an expert in Claims processes, customer service management, fraud and Risk Management techniques. Prior to joining the ICICI prudential, Deepak worked with an international pharmaceutical company in sales and marketing for four years.

Deepak is a key Executive Committee Member of Indian Insurance Industry body for Claims viz. ‘Association of Insurance Claims Management (AiCM).

Deepak is a Pharma Graduate and has secured a Master’s Degree in Marketing.

Dr. Nilesh Dighe, M.B.B.S.,

Deputy Head of Claims,

Munich Re India Branch.

Dr.Nilesh is a medical graduate from Maharashtra University of Health Sciences (MUHS) with 12 years of diversified experience across Healthcare and Insurance sectors. After completing M.B.,B.S in 2004,Dr.Nilesh has worked in clinical establishments till 2006 before venturing into the insurance sector. He started as a health underwriting specialist with ICICI Prudential Life Insurance eventually moving into their claims function. Dr.Nilesh has lead the claims function for Bharti AXA Life Insurance wherein he was instrumental in setting up the claims process, systems and delivering innovative claims service propositions. Before joining Munich Re, Dr.Nilesh was working for Cigna TTK Health Insurance, a direct health insurer in the capacity of Deputy Vice President – Claims, Wellness services & provider network management.

At Munich Re India India Branch , Dr. Nilesh is responsible for Claims management, audits , critical Illness product support and advising clients on best practices from Risk management perspective.

Mr. N. Muthuramasamy,

Vice President, Claims,

SBI Life.

He is having industry experience of 33 years. He has written articles in various insurance journals. Education qualifications: MBA, LLB, Fellow of Insurance Institute of India.